Frequently Asked Questions

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much-needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

We use the most technologically advanced security system available in the self-storage industry.  This system allows us to monitor all activity on site and even allows you to view your access history, get notified of alarms, and access activity right from your smartphone.  

Cubic feet is the measurement generally used by the moving companies who load up and transport your property.  Square feet is the measurement commonly used in the self-service storage industry to denote a unit size.  Here is the basic formula.  A 10 x 10 storage unit has a 10' high ceiling, multiply the square footage by 10 feet high to come up with a total of 1,000 cubic feet.  

Yes, we do require a signed lease agreement. However, the lease is month-to-month for as long as you need the space. We do offer discounts for pre-payment of rent, which is refundable should your needs change (restrictions apply).  

Rent is always due on the first of each month (prorated rent on the first month depending on move-in day).  Late penalties are assessed per the California Self Storage Facilities Act and lien laws.  

We are happy to report that we have not had any break-ins or theft on site.  If you want to verify this, you can check with our local Police Department.  We work hard to make sure the facility is safe.  We participate in the Crime Watch program for storage facilities.  We also encourage our tenants to tell us if anything seems amiss.  

Yes. We offer both indoor and outdoor storage units. Our facility is set apart from others because all units are on the ground floor, so you never have to climb stairs or find a way to the second floor

Yes! We require and highly recommend insurance to protect your stored property.  Our Protection Plan is added to all accounts unless a Declaration is provided prior to renting the storage unit.  We encourage all customers to contact your Homeowner's or Renter's agent to ensure that the private policy covers self-storage.

You may lose everything you have stored!  Always know the law.  Late fees and penalties may occur at the very least.  Self-storage does not generally fall under the same guidelines as renting an apartment.  Know your rights and responsibilities.  

You may access your unit between the hours of 7:00 AM - 8:30 PM seven days per week, 365 days a year.  The office is closed on major Federal Holidays. We post the days prominently a month or so prior on our entrance gate.